← Back to home

Terms of Service

Effective date: September 23, 2026

1. Who We Are

Grassroots Sport Pro ("we", "us", "the Platform") is an AI-powered sports development platform built specifically for Zimbabwe and African grassroots athletes, coaches, scouts, and fans. We are incorporated in Zimbabwe and operate in partnership with ZIFA (Zimbabwe Football Association) and other national sports governing bodies.

2. Acceptance of Terms

By creating an account or using any part of this Platform, you agree to be bound by these Terms. If you are under 18, a parent or legal guardian must also agree on your behalf. If you are under 13, your parent or guardian must complete the guardian consent step during registration.

If you do not agree to these Terms, you may not use the Platform.

3. Eligibility and Accounts

  • You must provide accurate, current, and complete information when registering.
  • You are responsible for maintaining the confidentiality of your password.
  • One person may not maintain more than one free account.
  • You must be at least 8 years old to use this Platform (with guardian consent required under 13).
  • We reserve the right to suspend or terminate accounts that violate these Terms.

4. User Roles and Permissions

🏃 Players

May track training sessions, access AI coaching, and maintain a profile visible to approved scouts. Player profiles under 18 are protected — scouts must submit a contact request approved by platform admins before accessing full details.

📋 Coaches

May manage a squad of up to 25 registered players, access tactical tools, and receive AI insights. Coaches are responsible for ensuring players they add to their squad have consented to being tracked.

🔍 Scouts

Scout accounts are reviewed and approved within 24 hours of registration. Approved scouts may view anonymised player profiles (initials + region) and submit contact requests. Scouts may not share player data with third parties without written consent from the Platform and the player (or guardian if under 18).

🎉 Fans

May view leaderboards, public profiles, and live match streams. Fans may not contact players directly through the Platform.

5. Subscriptions and Payments

  • Free accounts include limited features as described on the Pricing page.
  • Pro and Team subscriptions are billed monthly via EcoCash, InnBucks, or card.
  • Subscriptions renew automatically unless cancelled before the renewal date.
  • Refunds are available within 7 days of initial purchase if the Platform has not been materially used.
  • We reserve the right to change pricing with 30 days' notice to active subscribers.

6. AI-Generated Content

The Platform uses Google Gemini, GROQ, and on-device machine learning to generate coaching feedback, tactical insights, scouting reports, and training plans. This content is:

  • Advisory only — not a substitute for professional coaching or medical advice.
  • Generated based on the data you provide — accuracy depends on the quality of your inputs.
  • Not guaranteed to be error-free. Always apply your own judgment.

We are not liable for decisions made based solely on AI-generated content.

7. Prohibited Conduct

You must not:

  • Use the Platform for any unlawful purpose or to harass, abuse, or harm others.
  • Upload false, misleading, or fraudulent information (including false identity documents).
  • Attempt to reverse-engineer, scrape, or extract Platform data at scale.
  • Share another user's personal data without their consent.
  • Use automated bots, scripts, or tools to access the Platform without permission.
  • Attempt to gain unauthorised access to other accounts or the Platform's infrastructure.

8. Intellectual Property

All Platform content, branding, software, and AI models remain the property of Grassroots Sport Pro. User-generated content (training data, session logs, uploaded videos) remains yours — by uploading it, you grant us a non-exclusive licence to use it to improve the Platform and generate your AI insights.

9. Child Safeguarding

We take child protection seriously. In compliance with ZIFA safeguarding policies:

  • Players under 13 require verified parental/guardian consent to register.
  • Players under 18 cannot be contacted by scouts without admin-approved contact requests.
  • We do not share the full identity or GPS location of minors with any third party.
  • Any safeguarding concerns must be reported to info@grassrootssports.live.

10. Limitation of Liability

To the maximum extent permitted by law, Grassroots Sport Pro is not liable for indirect, incidental, or consequential damages arising from your use of the Platform, including loss of data, missed scouting opportunities, or reliance on AI-generated advice.

11. Termination

We may suspend or terminate your account at any time for violation of these Terms. You may delete your account at any time from your profile settings. Upon deletion, your personal data will be removed within 30 days, except where retention is required by law.

12. Governing Law

These Terms are governed by the laws of Zimbabwe. Disputes shall be resolved through the courts of Zimbabwe, or through mediation if both parties agree.

13. Changes to These Terms

We may update these Terms from time to time. We will notify active users by email at least 14 days before significant changes take effect. Continued use of the Platform after that date constitutes acceptance of the new Terms.

14. Contact Us

Questions about these Terms? Contact us at info@grassrootssports.live